Privacy Policy

1. What this policy covers

This policy explains what information WeContact collects when you create an account, sign in, use coins, and make payments, and how that information is used and protected.

2. Account and sign-in information

When you sign up or log in, we collect information depending on the method you choose:

• Google, GitHub or Facebook: your name, email address and profile photo, as shared with us by that provider.
• Email: the email address and password you provide (your password is never stored in readable form).
• Phone: your mobile number, verified with a one-time code.

We store your chosen username, and which method you used to sign up, so we can manage your account and, where applicable, credit any signup coins.

3. Coins and wallet activity

We keep a record of every coin credit and debit on your account — signup bonuses, free credit, purchases, admin adjustments, and usage — so your balance and history are accurate and auditable. This history is visible only to you and to WeContact administrators.

4. Payments

When you buy coins, your payment is handled by a third-party payment processor. Depending on what's available in your region, this may be Razorpay, PayPal, Instamojo, BillDesk, or a direct bank transfer.

• We never see or store your full card number, UPI PIN, or net-banking password. These are entered directly on the payment processor's own secure page.
• We receive confirmation that a payment succeeded, along with a payment reference id, the amount paid, and the coins to credit.
• For bank transfers, you'll see our bank details on the Coins page; a WeContact admin manually confirms the transfer before coins are credited.
• We generate an invoice for each completed purchase, showing the amount paid, payment method, and coins credited. You can view or print this invoice at any time from your Coins page.

5. How we use this information

• To create and secure your account, and let you log back in.
• To credit coins correctly and keep your balance accurate.
• To generate invoices and respond to billing questions.
• To detect and prevent fraud or abuse of the coin system.

We do not sell your personal information, and we do not share it with advertisers.

6. How long we keep it

We keep account and transaction records for as long as your account is active, and afterwards for as long as needed to meet accounting, tax, or legal record-keeping requirements.

7. Your choices

You can review your coin history and invoices at any time on the Coins page. To update your account details, delete your account, or ask a question about a payment, contact us using the details below.

8. Contact us

For any privacy or billing question, write to support@wecontact.app.